Chatbot, Voicebot

  • A new dawn of conversations has arrived
  • In the Mobile-First world, the messaging apps are the most used ones
  • 4.1 billion users on messaging apps
  • 6 of the top 10 most used apps globally are messaging apps
  • Chatbots are the new interfaces and they are revolutionizing the way companies interact and engage with their customers
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Opportunity

In the on-demand world where we live, everything seems to be just one click away, consumers expect to be able to find the information they’re looking for quickly and easily 

Why now?

In 2015 consumers started using messaging apps more than social networks. Messaging apps are the place where you can find your customers

Solution

Chatbots are computer programs which converses via textual or auditory methods. AI chatbots uses NLP and ML to provide a near human level communication

Behavior

Consumer behavior has shifted from social broadcasting to more personal social messaging. Consumers are looking to access information on-demand

Easy-to-use

Chatbots can simplify applications for users. Rather than navigating through an interface or website to find information, users can say or type what they want

Impact

Reducing costs by increasing self-service, improving end-user experience and satisfaction, delivering relevant information faster

Watch one of our chatbot in action

This chatbot helps the Tesco Travel to promote their offers and to deal with their customer service.

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